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Knowledge Base
Knowledge Base
Found Item
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(9)
Expire, Extend or Archive a Found Item
Registering Found Cash (Fundgeld)
Status Colours Explained
Search Found Item
Edit Found Item
Inquiry
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(3)
Customer Inquiry Self-Service
Send Link to Inquiry Form
Customer Inquiries
Matching
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(6)
Undo a Match
Customer Claims from the Public Portal (Pink Matches)
Manual Matching
Matching Tab
Matching Settings
Communication
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(1)
Messaging the Owner
Returning Items
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(8)
Digital Signature on a Tablet
Handing Out a Main Item with Sub-Entries
Self Service Tablet - Customer View
Hand Over to Organization
Shipment to Owner
Handling Gateway
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(7)
SMS Notification
Add Standard Packaging Sizes
Handling Gateway Customer View
Handling Gateway Workflow
Handling Gateway Tab
Workflows / Lists
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(3)
Workflow
Scan List
Task List
Video Tutorials
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(6)
06 Return Found items
05 Smart Matching
04 Advanced Search
03 Submit Lost Items
02 Register Found Items
Statistic
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(1)
Statistics and Data Export
User Profile
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(5)
Access User Menu and Profile
Activity Log History
Change Password
Password forgotten
Subscribe for Notifications
Mobile Applikation
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(9)
App: Allow the Camera on an iPad or iPhone
App: Printing Labels for Mobile Registrations
App: Return an Item on Mobile
App: Image Recognition and Fast Register
App: Change Storage Place and QR Handover
Features
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(8)
Refund Found Cash by Bank Transfer
Fees and Cash Box at the Counter
No Webcam? - No Problem!
Customer Activity Log
Auction Module
Settings
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(27)
Storage Places with QR Codes
Editing Email Templates Safely
Single Sign-On with Microsoft Entra ID
Edit Inquiry ID
Relink Entries
General
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(11)
Data Protection for Staff
Reporting an Issue to Support
Recommended Hardware
Setting Up Labels for Dymo Labelwriter 450
History
User Management
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(4)
Role for Field Staff (Quick Capture)
Add New User
User Management
User Roles
Category Management
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(3)
Add Category Attributes
Add New Category
Category Management
Best Practices
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(2)
Daily Routine Checklist
Increase the Return Rate