Knowledge Base

Home » Knowledge Base » Found Item Registering Found Cash (Fundgeld)

Knowledge Base Found Item

Registering Found Cash (Fundgeld)

Admin Found Item 16 Views

Cash found inside a wallet, bag or other container is always recorded as a sub-entry – never as a main item and never only in the description.

How to do it

  1. Register the container (e.g. the wallet) as the main item first.
  2. Count all the cash in the find.
  3. Add a sub-entry in the category Fundgeld / Currency.
  4. Enter the total amount and the currency. Use one amount per main find.
  5. Save. Register the cash as the last sub-entry, after all other valuables.

Why it matters

Cash needs its own record so it can be counted, stored safely, paid in or refunded correctly, and shown in the cash reports.

Good to know

  • Never mention the amount in messages to the customer. Ask the customer to describe the content instead.
  • If the cash is paid into a bank account instead of being handed out, archive the cash sub-entry first (for example with the reason "paid in").
Was this answer helpful?

0 out of 0 found this helpful