Knowledge Base

Home » Knowledge Base » User Profile Password forgotten

Knowledge Base User Profile

Password forgotten

Admin User Profile 127 Views

Reset your password when you are not logged in

» Navigate to Lost and Found Software Login and click Forgot your password? in the password field.
» Enter your email address and click Submit.
» You will receive an email with a Reset your Lost and Found Software Password subject line. Open this email and click Reset Your Password. (Check your spam folder in case you didn't receive the email to reset your password)
» Enter your new password.
» Click Save.
» You'll see a message that your password was set and then taken to your Lost and Found account. 

Change your password when logged in

» Navigate to My Profile > Change Password.
» In the dialog box, enter your current password and your new password.
» Click Save.

Was this answer helpful?

1 out of 1 found this helpful