If your organisation charges a service fee, the fee is calculated during the handout and booked in the cash box. (This module is only visible where it is activated.)

Hand out with a fee

1. Use a PC – fees cannot be booked in the mobile app.
2. Start the handout. The fee is calculated automatically (if several subcategories apply, the highest fee is used).
3. Choose the payment method.
4. Print the receipt (two copies).

Never press the browser's back button or reload the page during a handout. This can book the fee twice or leave the item stuck in "Handout in progress". Use only the buttons inside the application.

End of day

Export the bookings by date and close the cash box. Corrections are made only by the person responsible for the cash box.

Cancellation (storno)

• A storno marks the booking in red and makes the item active again.
• The storage place is not restored – enter it again manually. Remember: "Money back, item back – and back on the shelf in the system."

Handout menu or fee step missing?

Check with your administrator: "Deactivate payment process" may be set to Yes, the cash box may be inactive, or your user is not authorised for the cash box.