"Customer Self-Service" enables your customers to submit search inquiries on-site all on their own, e.g. via a publicly accessible tablet. A confirmation email is sent to the customer. They can edit their inquiry anytime using the included link.

You access the according link via the Company Settings.

Good to know

• The customer does not need an account. The confirmation email contains a secure edit link.
• With that link the customer can add details, edit or cancel the inquiry. Matching runs again automatically after every change.