Settings - Company Settings - Inquiry Form - Inquiry Mail Settings

The customer receives two (2) more emails after their initial inquiry is submitted via the customer inquiry form. This menu lets you determine when these emails are sent, when such requests are deactivated, as well as any additional emails the customer receives.

Inquiries are deactivated after the time frame you determine. You may inform the customer of the deactivation by activating the checkbox. (Template Name: Inquiry Archive Mail).