The minimum requirements for using the Lost and Found Software are:
» Stable internet connection
» Browser
» No blocking of Font Awesome, Google Fonts, JavaScript, Bootstrap or jQuery
The applications are completely browser-based and do not require a local installation on the end device.
We recommend that the standard PC should have a resolution of 1920 x 1080 px as the application has been optimized for these settings. However, the applications respond and adjust themselves to alternative displays and their settings. For mobile devices like tablets and smartphones, we recommend the mobile login.
More information: Software Requirements
You can access the software by following the URL designated to the Lost and Found Manager version you are registered with. Just type the URL into the address bar of your browser.
The Lost and Found Manager consists of three main components:
» A main system that displays the complete life cycle of a found item
» An app that enables staff to register found items right at the place where items are found via mobile device.
» A web portal that enables customers to submit and edit inquiries as well as lost item reports.
Password Requirements
In case you forget your password, you can request a new one at any time. See Password forgotten. You will receive your new email via email.
Alternatively, you can contact your Administrator or Super User to reset your password manually.
» Minimum 8 characters
» Capital and small letter
» Number
» Special characters
Reset your password when you are not logged in
» Navigate to Lost and Found Software Login and click Forgot your password? in the password field.
» Enter your email address and click Submit.
» You will receive an email with a Reset your Lost and Found Software Password subject line. Open this email and click Reset Your Password.
» Enter your new password.
» Click Save.
» You'll see a message that your password was set and will be taken to your Lost and Found account.
Change your password when logged in
» Navigate to My Profile > Change Password.
» In the dialog box, enter your current password and your new password.
» Click Save.
