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Knowledge Base Returning Items

Return to Owner

Admin Returning Items 538 Views

Hand over the found item directly to the owner by clicking on the "Return to Owner" tile. Be sure to follow your company protocol (e.g. check ID, signed handover, ...)

You can customize the Identification Type in the Company Settings.

Good to know

  • Always verify the owner's identity and record the ID type and details.
  • Use Save and Print Documents so the receipt is printed right away.
  • If sub-entries must stay (e.g. destroyed medication), archive them before handing out the main item.
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